Quality Assurance

J&W’s divisions adhere to 43 defined and proven processes and procedures that ensures peak product quality and delivery.  Several of these processes and procedures include:

• Personnel Competency and Training for all employees
• Planning, Contract Review and Product Release
• Quality controls of Nonconforming Product
• Risk Assessment and Contingency Planning
• Product Design and Development
• Purchasing from critical and non-critical vendors
• Validation of Processes
• Identification and Traceability of inventory, sales equipment, rental equipment, and Customer Supplied Property
• Inspection and Testing of sales equipment, Wellhead and Production Trees, Frac Equipment, Blowout Preventors
• Preventive Maintenance
• Testing, Measuring, and Monitoring Equipment (Calibration)
• Preservation of products
• Customer Satisfaction
• Corrective Action and Preventive Action
• Management of Change

J&W’s QMS is audited twice a year by independent auditors that specialize in API 6A and API Q1 manufacturing processes, procedures, and product design.  J&W’s QMS measures key performance indicators (KPI) or quantifiable data used to gauge or compare performance and quality for J&W’s products and services.  KPIs measured include customer satisfaction, product conformity, nonconformities and product failures after delivery or use, supplier performance, and opportunities for preventive actions.  Management Review Meetings are held to evaluate the effectiveness of the QMS while promoting command and control intent for opportunities of improvement.   In summary, the management team assesses the current Quality Policy, actions from previous management reviews, internal and external audit results, legal and industry standard changes affecting the QMS, customer complaints, risk assessment impact of product quality and product delivery, contingency plan review for any actions related to high risks, data analysis results, status of corrective and preventive actions and approval of new Quality Objectives.