While keeping safety always in mind and following API Q1 procedures and quality forms, provide direct support for accounts receivable and related activities as directly relating to customer production and operating activities as necessary and as required by demands of the customer and J&W Services. Always abide by company policies and procedures as outlined in the company manual and promote the same of your peers.
Tasks:
Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
Audit ledgers to ensure they contain correct information, such as billing addresses and invoice numbers
Communicate with clients about billing discrepancies and questions
Sort the incoming mail as necessary
Provide financial support to clients and work colleagues
Answer clients’ questions in a professional and polite manner
Ensure all invoices are processed
Check for sales order, FSO, work order and invoice discrepancies and any other issues of a technical or nontechnical nature
Keep track of orders, API quality forms and any other processes related to the job;
Get the approval of different departments to reconcile pricing
Comply with financial procedures and policies while making sure that all company’s guidelines are also being followed
Complete and compile reports
Perform data analysis
Pricing is proprietary to J&W and its customers
Ensure each order is processed correctly ensuring customer satisfaction
Help ensure API Q1 inventory procedures are followed with an emphasis of traceability and accountability
In a professional manner to encourage productivity and maintain a focus on teamwork, provide guidance and instruction as necessary to promote timeliness and efficiencies to peers in support of manager and customer expectations
Lead by example while promoting high morale
Assist peers and coordinators in maintaining accurate inventory control and traceability as defined by API Q1 procedures.
Confer with peers and coordinators to ensure customer and management requests are met in a timely manner
Each day assist in promoting a clean and organized workspace
Prior to beginning any task, ensure you understand the why you are performing it; Proper training is required to ensure customer satisfaction
Confer with supervisors and coordinators to fulfill activities within or between departments.
Read and analyze work orders, production schedules, and other records and reports to fulfill accounts receivable requirements.
Maintain full accountability of technical materials and supplies