Quality Assurance
J&W Services and Equipment Company (J&W) is committed to a Quality Management System (QMS) that promotes, measures, and continuously improves processes for quality assurance and quality control in support of our documented and management approved Quality Policy and Quality Objectives. J&W implemented and earned API 6A (6A-2069) and API Q1 (Q1-3739) certifications reinforcing to our customers and industry partners our commitment to the highest levels of quality excellence.
Our production and service quality provisions extend throughout our QMS.
J&W’s divisions adhere to 43 defined and proven processes and procedures that ensures peak product quality and delivery. Several of these processes and procedures include:
- – Personnel Competency and Training for all employees
- – Planning, Contract Review and Product Release
- – Quality controls of Nonconforming Product
- – Risk Assessment and Contingency Planning
- – Product Design and Development
- – Purchasing from critical and non-critical vendors
- – Validation of Processes
- – Identification and Traceability of inventory, sales equipment, rental equipment, and Customer Supplied Property
- – Inspection and Testing of sales equipment, Wellhead and Production Trees, Frac Equipment, Blowout Preventers
- – Preventive Maintenance
- – Testing, Measuring, and Monitoring Equipment (Calibration)
- – Preservation of products
- – Customer Satisfaction
- – Corrective Action and Preventive Action
- – Management of Change
J&W’s Quality Management System (QMS) undergoes bi-annual audits by independent auditors specialized in API 6A and API Q1 manufacturing processes. The QMS measures key performance indicators (KPIs) such as customer satisfaction, product conformity, nonconformities, product failures, supplier performance, and opportunities for preventive actions. Management Review Meetings are held to evaluate the QMS’s effectiveness and identify areas for improvement. These meetings assess the Quality Policy, actions from previous reviews, audit results, legal and industry changes, customer complaints, risk assessment impacts, contingency plan reviews, data analysis results, corrective and preventive actions, and approval of new Quality Objectives.
